![]() ![]() “Deficiencies” can be interpreted as missing features and in that case, we certainly welcome feedback on how to improve and add value to the product. Successfully diagnosing a problem and then finding an effective solution can sometimes be a long process, however, I don’t recall *unresolved* problems with NoMachine waking up Intel Macs/Macbooks/Mac (i.e if there have been problems in previous versions, they’ve been resolved). Have you had this problem on Intel as well? M1 only came out last November. This should (to me) be a somewhat simple fix to make but it seems to have been lying out there unaddressed for years……it’s almost as if the developers don’t fully use their own software enough in the real world to experience these annoying deficiencies for themselves… Every extra bit of information can be useful, especially in this particular because there are three possible ways for a computer to become idle: 1) the monitor enters sleep mode to save energy 2) you close the lid on your macbook/laptop 3) there is a full system sleep where we can only try to wake it with WoL (wake on lan). Screen Recording (fixes black screen) macOS Ventura (13) and later Open System Settings: Click Privacy & Security: Click Screen Recording: Click the lock button to make changes, and then enter an administrators username and password: If vncagent is listed, enable it and then click the lock icon again: Skip Step 6. I can’t use the product if this matter remains unfixed….why does it remain unaddressed…it’s almost as if the developers don’t fully use their own software enough in the real world to experience these annoying deficiencies for thanks for this additional information about how to reproduce the problem. I will say this is a wonderful piece of software but this one bug makes all of the rest of the good features the program offers of accordingly no value. I experience the same behavior trying to connect using the 7.6.2 MacOS client, so the problem seems to be at the MacMini (server) end and this inability with the client software to wake the server Mac from display sleep. I don’t want to leave my display on 24/7…this should (to me) be a somewhat simple fix to make but it seems to have been lying out there unaddressed for years. If the display is set to “never sleep” in energy saver preferences then there is no problem establishing a connection either locally over the LAN or remotely over the internet but this is not an acceptable workaround…. Bringing up the virtual keyboard and typing ESC does not wake the computer, as it would if sitting at the actual keyboard. The mouse pointer is present and the screen can be zoomed to see the enlarged pointer arrow, but the screen will not wake. However, after some event (it used to work at some point), the VNC Server only displays a black screen. Confirming same behavior setting all the settings to avoid sleep does no good…unless the monitor is set to “never sleep”, once the screen enters sleep mode a connection either locally or over the internet (in this case specifically from the !M iOS app on an iPhone) prevents a black screen on the client. And then connect to the VNC Server using my Mac. I’m running a MacMini 2020 with M1 and 2TB SSD. ![]()
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